By using Star City Customz services, including booking appointments or signing up for our text message communications, you expressly consent to the collection, use, and sharing of your personal information as outlined in our Privacy Policy. You acknowledge that you have read, understood, and agreed to our Terms of Service and Privacy Policy, including the terms related to data collection, communication, and security.
You further consent to receive text messages from Star City Customz, which may include appointment reminders, service updates, and promotional offers. You may opt out of receiving promotional messages at any time by following the opt-out instructions provided in the messages. Your continued use of our services constitutes your ongoing consent to these terms.
SMS Privacy Policy
Opt-Out Procedures You may choose to stop receiving promotional text messages from Star City Customz at any time. To opt out, simply reply to any text message you receive from us with the word ‘STOP’ or ‘UNSUBSCRIBE.’ Once we receive your opt-out request, we will promptly remove your number from our promotional messaging list. Please note that opting out of promotional messages will not affect your ability to receive important service-related communications, such as appointment confirmations or notifications that your vehicle is ready.
Opt-Out Instructions If you no longer wish to receive promotional text messages from Star City Customz, you can opt out at any time by replying with the word ‘STOP’ to the number from which you received the message. Upon receiving your request, Star City Customz will promptly remove you from our promotional messaging list, and you will no longer receive further marketing communications from us.
Help Instructions If you need assistance or have any questions regarding the SMS notifications you receive from Star City Customz, you can reply with the word "HELP" to any SMS message for support.
Message Frequency and Content By subscribing to the Star City Customz text messaging service, you agree to receive transactional and promotional messages. Transactional messages include appointment reminders and service status updates. Promotional messages may include special offers and news about our services. Message and data rates may apply.
Liability and Disclaimers Star City Customz is not responsible for any delays, failures in delivery, or other issues related to the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by Star City Customz.
By subscribing to our SMS services, you acknowledge and agree that Star City Customz will not be liable for any damage, losses, or injuries arising from or related to the use or failure to receive any text messages, including but not limited to, delays, non-delivery, or technical issues. Your use of our SMS services is at your own risk, and we provide our services on an ‘as-is’ basis without any warranties of any kind, express or implied.
Data Security and Information Handling Star City Customz is committed to protecting the security of your personal information. We implement industry-standard security measures to safeguard your data against unauthorized access, use, or disclosure. However, it is also your responsibility to protect the confidentiality of any account information or passwords associated with your use of our services.
You agree to notify Star City Customz immediately of any unauthorized use of your account or any other security breach. Star City Customz will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your own risk.
Key Provisions of our Privacy Policy
Star City Customz collects personal information from you when you interact with our services, such as when you book an appointment, make an inquiry, or communicate with us via text message. The types of information we may collect include your name, phone number, email address, and vehicle details (make, model, license plate).
We use this information to provide, maintain, and improve our vehicle spa services, process payments, schedule appointments, communicate with you about your service, and comply with legal obligations. Your information may be shared with trusted third-party service providers solely for the purpose of operating our business and fulfilling our commitments to you (e.g., payment processors). Star City Customz does not sell, rent, distribute, or trade your personal data to third parties for marketing purposes. You have the right to access, correct, or delete your personal information at any time.
Data Protection Star City Customz takes the security of your personal information very seriously. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously monitor our systems to ensure your information is safe and secure.
Explicit Non-Sharing of Information Star City Customz is committed to upholding the highest standards of privacy. We do not sell, rent, distribute, or trade your personal data to third parties unless legally required to do so. Any information shared with third parties is exclusively for the purpose of delivering Star City Customz services to you. We assure you that your data will never be shared with third parties for their own marketing purposes.
Changes to the Privacy Policy Star City Customz may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date of this policy. For significant changes, we may provide a more prominent notice, such as an email notification or a notice on our website. By continuing to use Star City Customz services after these changes, you agree to the revised Privacy Policy. We encourage you to review this policy periodically.